MeritIQ is a global firm with offices located in Belfast, London and Dublin. Many of these jurisdictions have data protection laws that protect the privacy of individuals by regulating the way in which businesses process personal information. These laws require businesses to be open and transparent in their use of personal information.
MeritIQ is committed to ensuring that privacy is protected and it strictly adheres to the provisions of all relevant data protection legislation globally, including the European General Data Protection Regulation (GDPR). Merit IQ’s intention is to be fully transparent about how it collects, uses, processes and ultimately protects personal data under any applicable data protection laws, and MeritIQ has therefore updated its Privacy Policy, which sets out its global standard. The MeritIQ Privacy Policy can be viewed below.
The GDPR require businesses that contract with a data processor to ensure that their contracts or arrangements for services contains certain contractual assurances. MeritIQ will, in the provision of services to clients (with the exception of liquidation services), to the extent it processes personal data, act as “data processor” and it has therefore produced a Data Processing Addendum which provides contractual assurances to its clients. The Addendum can be viewed below.
To the extent that MeritIQ accepts applications from candidates for employment, MeritIQ acts as a controller under GDPR. To that extent it has adopted Privacy Notices, which can be accessed here.
If you have any questions about how MeritIQ holds personal information, the contents of this page, or if you would like to be removed from our database, please contact: info@meritIQ.com
MeritIQ will endeavour to respond satisfactorily to any request, query, or complaint you may have. However, if you wish to make a formal complaint, or if you simply wish to learn more about your rights, you can contact the relevant data protection regulatory authority, as follows:
Dublin:
Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, https://www.dataprotection.ie/
United States:
No current single national authority.
Data Protection Addendum
Content
1.1 Context
This Policy applies to any MeritIQ entity in the MeritIQ group of companies (each a “MeritIQ Entity” and together “MeritIQ”, the “MeritIQ Group” or the “MeritIQ Entities”). MeritIQ must comply with all applicable laws and regulations relating to the Processing of Personal Data and privacy, including the Data Protection Act 1998-2018 (as may be amended or supplemented from time to time), from 25 May 2018, the EU’s General Data Protection Regulation 2016/679 (the “GDPR”).
Under Data Protection Legislation, MeritIQ is required to implement an appropriate data protection policy as part of the organisational and technical measures it puts in place to demonstrate compliance with applicable Data Protection Legislation.
This Policy describes how Personal Data must be collected, handled, stored, disclosed and otherwise “Processed” to meet the MeritIQ’s data protection standards and to comply with Data Protection Legislation.
MeritIQ is responsible for and shall be in a position to demonstrate compliance with this Policy. This includes ensuring that Third Parties and Service Providers who Process Personal Data on its behalf are acting in accordance with Data Protection Legislation.
1.2 Scope
This Policy applies to MeritIQ Entities where they act as a Controller of Personal Data and MeritIQ Entities acting as a Processor of Personal Data in the following scenarios:
This Policy applies to all Processing of Personal Data. Personal Data can be in electronic form (including electronic mail and documents created with word Processing software) or manual files that are structured in a way that allows ready access to information about individuals.
This Policy has been designed to demonstrate the minimum standard for the Processing and protection of Personal Data by all MeritIQ Entities. Where a national law imposes a requirement, which is stricter than imposed by this Policy, the requirements in national law must be followed. Furthermore, where national law imposes a requirement that is not addressed in this Policy, the relevant national law must be adhered to by the relevant MeritIQ Entity through operational procedures.
1.3 Data Protection Contact
To demonstrate MeritIQ’ commitment to Data Protection, and to enhance the effectiveness of its compliance efforts, MeritIQ Regional Compliance Teams (“Compliance Team”) will support the business in Data Protection Legislation compliance.
The Compliance Team reports has direct access to the MeritIQ Entities’ senior management teams and boards of directors (the “MeritIQ Entities Boards”) and its duties in this role will include:
1.4 Board Approval
This Policy shall be approved by the MeritIQ Entity Boards.
1.5 Governance, Policy Review and Ownership
This Policy will be reviewed at least annually by the Compliance Team to ensure appropriateness. Additional updates and ad-hoc reviews may be performed as and when required to ensure that any changes to the MeritIQ organisational structures/business practices are properly reflected in this Policy.
All amendments to this Policy will be co-ordinated by the Compliance Team to ensure consistency across the MeritIQ Group. All new MeritIQ Entities must adopt and adhere to this Policy.
The management team of each MeritIQ Entity must ensure that each of that MeritIQ Entity’s Employees who are responsible for the Processing of Personal Data are aware of and comply with the contents of this Policy.
In addition, each MeritIQ Entity will make sure all Third Parties engaged to Process Personal Data on their behalf (i.e. their Data Processors) are aware of and comply with the contents of this Policy. Assurance of such compliance, usually through the terms and conditions of their appointment, must be obtained from all Third Parties, whether companies or individuals, prior to granting them access to Personal Data controlled by MeritIQ.
1.6 Responsibility and Escalation
Considering the circumstances in which a Controller must appoint a Data Protection Officer (“DPO”) the MeritIQ Board has determined that it is not currently necessary to appoint a DPO. The MeritIQ Board shall keep this matter under review and should guidance emerge which indicates that any MeritIQ Entity, should appoint a DPO, the MeritIQ Board will re-consider the need to appoint a DPO.
This Policy is therefore owned by the MeritIQ Board, with the Compliance Team being responsible for escalation to the relevant MeritIQ Entity Boards of any data protection related matters. Where data protection issues arise, these are investigated by the European Head of Compliance and where necessary, input from the relevant MeritIQ Entity Board may be sought.
MeritIQ Board
The Boards of Directors for MeritIQ
Employee
An individual who works part-time or full-time for MeritIQ under a contract of employment, whether oral or written, express or implied, and has recognised rights and duties. Includes temporary employees and independent contractors.
Third Party/Service Providers
An external organisation with which MeritIQ conducts business and is also authorised, under the direct authority of MeritIQ, to Process the Personal Data provided by a MeritIQ Entity.
Personal Data
Any information (including opinions and intentions) which relates to an identified or Identifiable Natural Person.
Identifiable Natural Person
Anyone living who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Data Controller
A natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data.
MeritIQ Entity
A MeritIQ establishment, including subsidiaries and joint ventures over which MeritIQ exercise management control.
Data Subject
A natural person to whom Personal Data refers.
Process, Processed, Processing
Any operation or set of operations performed on Personal Data or on sets of Personal Data, whether or not by automated means. Operations performed may include collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Data Protection
The Process of safeguarding Personal Data from unauthorised or unlawful disclosure, access, alteration, Processing, transfer or destruction.
Data Protection Authority or DPA
An independent public authority responsible for monitoring the application of the relevant Data Protection regulation set forth in national law.
Data Processors
A natural or legal person, public authority, agency or other body which Processes Personal Data on behalf of a Data Controller.
Consent
Any freely given, specific, informed and unambiguous indication of the Data Subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the Processing of Personal Data relating to him or her.
Special Categories of Data
Personal Data pertaining to or revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; genetic data or biometric data.
Third Country
Any country not recognised as having an adequate level of legal protection for the rights and freedoms of Data Subjects in relation to the Processing of Personal Data.
Profiling
Any form of automated Processing of Personal Data Where Personal Data is used to evaluate specific or general characteristics relating to an Identifiable Natural Person. In particular to analyse or predict certain aspects concerning that natural person’s performance at work, economic situations, health, personal preferences, interests, reliability, behaviour, location or movement.
Personal Data Breach
A breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored or otherwise Processed.
Legitimate Interests
Processing necessary for the purposes of the legitimate interests pursued by a Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject which require protection of Personal Data.
When Processing Personal Data, MeritIQ must comply with the following core Data Protection principles.
A. Lawfulness, fairness and transparency
Personal Data must be Processed fairly, transparently and lawfully. An individual’s Personal Data must not be Processed unless there are lawful grounds for doing so and the Data Subject must be informed as to how and why their Personal Data is being Processed either upon or before collecting it.
B. Purpose Limitation
Personal Data must be Processed only for specified and lawful purposes. Personal Data must not be Processed in any manner which is incompatible with the specified and lawful purpose.
C. Data Minimisation
Personal Data that is Processed must be adequate, relevant and limited to the minimum data necessary for the lawful purposes for which it is Processed.
D. Accuracy
Personal Data must be accurate and, where appropriate, kept up-to-date. Any Personal Data which is incorrect must be rectified as soon as possible
E. Data Retention
Personal Data must be kept for no longer than is necessary considering the lawful purpose(s) for which it is Processed.
F. Security
Personal Data must be protected against unauthorised or unlawful Processing, including transmission, accidental loss, destruction or damage through appropriate technical and organisational measures.
4.1 Definition of Personal Data
“Personal Data” includes any data which relates to a living individual who can be identified:
Certain categories of Personal Data are particularly sensitive (“Sensitive Personal Data”) and cannot be Processed unless certain conditions are met.
It is MeritIQ policy to only hold Personal Data of a given Data Subject where we are legally or contractually required or permitted. All Personal Data will be held and Processed in accordance with the Data Protection Legislation and this Policy.
4.2 Processing Personal Data
Processing Personal Data includes any operation that is carried out in respect of Personal Data, including, but not limited to, collecting, storing, using, recording, disclosing, transferring or deleting Personal Data.
Personal Data collected by MeritIQ is generally collected for the purposes set out in its Privacy Notices including, but not limited to, the following:
4.3 Grounds for Processing Personal Data
Personal Data must only be Processed if the purpose of the Processing satisfies one of the legal bases permitted under the Data Protection Legislation.
The below details the legal bases for Processing which are most commonly relevant to MeritIQ Processing activities.
4.3.1 Legal Grounds for Processing Personal Data
The legal grounds for Processing Personal Data include:
4.3.2 Sensitive Personal Data
As detailed previously, Sensitive Personal Data is subject to stricter controls and the circumstances in which it can be Processed are significantly more limited than Personal Data.
MeritIQ will only Process Sensitive Personal Data where the Data Subject expressly Consents to such Processing or where one of the following conditions apply:
4.4.3 Children’s Data
In general terms MeritIQ will not process any Personal Data in relation to a child or minor. Should any MeritIQ Entity ever be required to Process Personal Data relating to a child, in the first instance the relevant MeritIQ Entity must obtain guidance and approval from the Compliance Team before any Processing of a child’s Personal Data may commence. If it is deemed appropriate the MeritIQ Entity will be required to obtain parental Consent.
4.4 Processing of Personal Data relating to criminal convictions and offences
The Processing of Personal Data relating to criminal convictions and offences or related security measures may take place subject to appropriate safeguards for the rights and freedoms of Data Subjects. There are certain conditions under which this information may be inadvertently Processed including:
4.5 Higher Risk Processing Activities
The Data Protection Legislation provides that wherever the Processing of Personal Data is likely to result in increased risk to the Data Subject, MeritIQ as a Data Controller will need to, before carrying out the Processing activity, perform an assessment of the potential impact of the intended Processing on the rights and freedoms of the Data Subject (a “Data Protection Impact Assessment” or “DPIA”).
MeritIQ has identified where the Processing of Personal Data takes place globally. Following this assessment MeritIQ has not identified any activities that would be considered as posing a high risk to Data Subjects.
MeritIQ has also determined that it is unlikely that any other Service Providers will be engaging in higher risk Processing activities on behalf of MeritIQ but will keep this matter under review.
4.6 Fair Processing Information
Any Process which involves the gathering of Personal Data on an individual should contain a Privacy Notice explaining among other things what the Personal Data is to be used for and to whom it may be disclosed.
Regardless of how Personal Data is obtained (whether it is obtained from the Data Subject or from a Service Provider) the Data Subject will be provided with certain information about the Processing of their Personal Data by MeritIQ. This information will be provided either before or upon collection of the Personal Data. If the Personal Data is obtained from a Service Provider, then the Privacy Notice must be provided within a reasonable time period from obtaining the Personal Data or at the time of the first communication with the Data Subject, whichever is earlier.
This information will be provided in the form of Privacy Notice (please refer to Appendix I for a GDPR specific Privacy Notice).
Where applicable, the MeritIQ Entity, shall ensure that the Privacy Notices are kept under review annually and shall be updated as necessary to reflect non-material changes. Material changes notified to a MeritIQ Entity by any Service Providers or which otherwise come to the attention of MeritIQ shall be made on an ad-hoc basis and the Compliance Team shall instruct the provision of an updated data Privacy Notice to Data Subjects as applicable.
4.7 Data Register
MeritIQ maintains an up to date Data Register of all activities it conducts that require the Processing of Personal Data, a copy of which shall be made available to the DPA upon request. The Data Register consists of the following elements:
The Data Register is maintained by the Compliance Team.
While not currently anticipated, where there is no other lawful basis for Processing Personal Data then it should not be Processed unless the Data Subject has given their Consent.
For Consent to be valid, it must satisfy the following criteria:
Equally, where the Processing relates to Sensitive Personal Data and MeritIQ cannot rely on any other lawful ground for Processing such Sensitive Personal Data, the Data Subject’s explicit Consent shall be obtained, by way of a signed statement.
It is important to note that a Data Subject must be informed of their right to withdraw their Consent at any time. MeritIQ Entities shall put in place appropriate Processes to promptly action any withdrawal of Consent. Where a Data Subject wishes to exercise this right, they may contact the designated contact for this purpose via the contact details provided in the Privacy Notices.
Where a MeritIQ Entity seeks to rely on Legitimate Interests to legitimise certain Processing activities, the Compliance Team must be satisfied that those Legitimate Interests are not outweighed by the interests or fundamental rights and freedoms of the relevant Data Subject.
The MeritIQ Entity must conduct a Legitimate Interests assessment (“LIA”) when relying on Legitimate Interests as a lawful basis for Processing.
This LIA will:
Factors taken into account by the MeritIQ Entity in conducting the balancing test include:
Where Legitimate Interests are relied upon this will be notified to the Compliance Team who will review and record the basis of reliance in line with the foregoing LIA.
The MeritIQ Entity shall provide information on any balancing test conducted by it to affected Data Subjects on request. In the event that a Data Subject objects to the Processing of Personal Data by MeritIQ on grounds of Legitimate Interests, MeritIQ shall stop the Processing of such Personal Data unless, having re-conducted the balancing test, the Compliance Team is satisfied that the Data Subject’s interests should not prevail over those of MeritIQ. Furthermore, MeritIQ will carry out a new LIA if the purpose of the Processing changes or if it becomes aware of a change in the factors relating to the outcome of the LIA previously conducted.
Where a MeritIQ Entity is required to transfer Personal Data to, or allow access by, a Service Provider, it must be assured that Personal Data will be Processed legitimately and protected appropriately by the recipient.
Where a Service Provider is deemed to be a Data Controller, the MeritIQ Entity will enter into an appropriate agreement with the Data Controller to clarify each party’s responsibilities in respect to the Personal Data transferred.
Where a Service Provider is deemed to be a Data Processor, the MeritIQ Entity will enter into, an adequate Processing agreement with the Data Processor. The agreement will require the Data Processor to protect the Personal Data from further disclosure and to only Process Personal Data in compliance with MeritIQ’ instructions. In addition, the agreement will require the Data Processor to implement appropriate technical and organisational measures to protect the Personal Data as well as procedures for providing notification mechanism of Personal Data Breaches. MeritIQ has a Standard Data Processing Clause document that should be used as a baseline template, including the provisions detailed below.
When a MeritIQ Entity is outsourcing services to a Service Provider (including Cloud Computing services), it will identify whether the Service Provider will Process Personal Data on its behalf and whether the outsourcing will entail any Third Country transfers of Personal Data. In either case, it will make sure to include, adequate provisions in the agreement for such Processing and Third Country transfers.
8.1 Article 28(3) Data Processing Agreements
Each MeritIQ Entity must ensure that it enters into a written agreement with any such Data Processors which includes provisions imposing the specific obligations set down in Article 28(3) on the relevant Third Parties.
8.2 Right of Audit and Inspection
Under its agreement with the relevant Service Provider, the MeritIQ Entity shall have a contractual right to obtain all relevant information from that Service Provider which is necessary for the Service Provider to demonstrate its compliance with the data protection obligations set down in the contract. Furthermore, the MeritIQ Entity shall have the contractual right to carry out an audit or inspection of the relevant Service Provider for such purposes.
Each MeritIQ Entity will ensure that Personal Data is not disclosed to unauthorised third parties. All personnel acting on behalf of MeritIQ must exercise caution when asked to disclose any Personal Data to a third party and prior to completing any such transfer. MeritIQ Global Data Protection Procedure will document this and regular staff training ensures that each individual acting on behalf of MeritIQ understands their obligations in this regard.
Disclosure to third parties may be permitted where this is:
Any instances of uncertainty regarding the sharing or transfer of Personal Data should be referred to the Compliance Team.
10.1 Transferring outside the European Economic Area
Specific legal requirements apply to the transfer of Personal Data out of the European Economic Area (“EEA”), where transfers of data include sending data to another country or allowing that data to be accessed remotely from another country.
Personal Data must not be transferred outside the EEA unless the recipient country ensures an adequate level of protection for the rights and freedoms of Data Subjects as determined by the European Commission or alternatively one of the following safeguards have been put in place by or on behalf of MeritIQ:
10.2 Transfers between MeritIQ Entities
For MeritIQ to carry out its operations effectively across its global MeritIQ Entities, there may be occasions when it is necessary to transfer Personal Data from one MeritIQ Entity to another, or to allow access to the Personal Data. Should this occur, the MeritIQ Entity sending the Personal Data remains responsible for ensuring protection for that Personal Data.
MeritIQ handles the transfer of Personal Data between MeritIQ Entities, where the Personal Data is being transferred from the European Economic Area and the location of the recipient MeritIQ Entity is a Third Country, by using the Commission approved data transfer agreements supported by detailed SLAs. These agreements impose standard clauses which govern the Processing of Data Subjects’ Personal Data and must be enforced by each approved MeritIQ Entity, and their Employees.
MeritIQ does not currently engage nor does it plan to engage in Profiling and Automated Decision making.
MeritIQ will only engage in Profiling and automated decision-making where it is necessary to enter into, or to perform, a contract with the Data Subject or where it is authorised by law. Where a MeritIQ Entity utilises Profiling and automated decision-making, this will be disclosed to the relevant Data Subjects.
To ensure that all Data Protection requirements are identified, considered and addressed, each MeritIQ Entity will ensure that material changes such as new systems or processes go through a DPIA before launch in collaboration with the Compliance Team. The subsequent findings of the DPIA must then be submitted to the MeritIQ Entity’s Chief Risk Officer and the Head of Compliance Europe for review and approval.
Where applicable, the Information Technology (IT) department, as part of its IT system and application design review Process, will cooperate with the MeritIQ Entity and the Compliance Team to assess the impact of any new technology uses on the security of Personal Data.
Each MeritIQ Entity will adopt all necessary measures to ensure that the Personal Data it collects and Processes is complete and accurate in the first instance, and is updated to reflect the current situation of the Data Subject.
The measures adopted by MeritIQ to ensure Personal Data quality include:
Personal Data must not be retained for longer than is necessary for the lawful purposes for which it is Processed. To achieve this, each category of Personal Data Processed by MeritIQ Entities shall be subject to a retention period which can be justified by reference to those lawful grounds. For this purpose, this Policy should be read in conjunction with related operational procedures and Data Classification Policy.
The length of time for which MeritIQ Entities need to retain Personal Data is set out in the MeritIQ Group Data Retention Policy. This requires all MeritIQ Entities to consider the legal and contractual requirements, both minimum and maximum, that influence the retention periods.
All Personal Data should be deleted or destroyed as soon as possible where it has been confirmed that there is no longer a need to retain it.
Personal Data must be disposed of securely in a way that protects the rights and privacy of Data Subjects and ensures the permanent erasure of the Personal Data. This might include shredding, disposal as confidential waste, or secure electronic deletion.
A Service Provider, acting as a Data Processor, will be contractually obliged to implement appropriate technical and organisational measures which seek to ensure that Personal Data is appropriately protected against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Data Subjects are entitled to exercise certain rights in respect of their Personal Data. These are detailed within the relevant Privacy Notice and include:
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